We are here to answer your questions and ensure you have a healthy and safe voyage. If you have any questions regarding the testing process, types of tests, your sailing status or general use of the Safe Passage platform, please contact us for assistance. Our support hours are 7 days a week from 8:00AM – 8:00PM Eastern Standard Time. If you contact us outside of standard support hours, we will respond to your support request the following business day.
Holiday Hours including Inspire Lab November 25th: Closed December 24th: 8:00AM - 2:00PM EST December 25th: Closed December 31st: 8:00AM - 2:00PM EST January 1st: Closed